Corporate Insight

 

Changing the Way Members View Costs and Shop for Healthcare Services

Over the past several years, we have seen the healthcare industry move toward providing more transparency with costs of services and lower-cost alternatives. Recently, three coverage group firms, BCBS of Illinois and BCBS of Massachusetts, added member-site resources empower—and sometimes even reward—members for researching the costs of healthcare services. BCBS of Illinois The BCBS of […]

Topics: User Research 

Introducing CI’s Expanded UX Research Services

Corporate Insight is excited to announce that we have expanded our custom User Experience (UX) research services, with a broader mission to add value to our clients’ digital platforms. This expansion addresses growing concern from clients around the customer experience – and the rising cost of a poor client experience. “The customer experience has been […]

Topics: User Research