What are you presently doing or have you completed within your organization to focus on your consumer/user engagement strategy? This is the question that Lesa Bailey, Health Plan Solutions Global Practice Lead, Consumer Division at NTT DATA Services, posed to a panel at the AHIP’s Institute & Expo on June 20. Mentioning design thinking briefly […]
Corporate Insight will offer Using UX Best Practices to Improve Cost Estimators, a free webinar on best practices for cost estimator tools. Based on user tests of tools provided by leading health insurers, including Aetna, Blue Cross Blue Shield of Massachusetts, Kaiser Permanente and UnitedHealthcare, CI identified member perceptions of these tools, what members value […]
Participating in a triathlon, reaching that eight-minute mile time and passing the one-year mark living a vegan lifestyle are all fitness goals that take dedication, time and commitment to health. Health IQ provides less expensive term life insurance for health-focused and athletic people who reach these types of goals. The company bases its practice on […]
Natalie Schneider, Vice President, Consumer Experience, Anthem, Inc., spoke to a room of healthcare insurance providers on December 6, 2016. The general session, called 2021: The Health Plan Consumer Experience of the Future, focused on the potential of healthcare within the digital space. Schneider spoke about Anthem’s future plans to address this topic and considered […]
With recent National Institute on Alcohol Abuse and Alcoholism reports finding drug misuse and addiction to painkillers at epidemic levels, health insurers can make a difference in the lives of their members by providing information and resources on treatment and preventative care.
Consolidation is sweeping through the healthcare industry as healthcare providers of all types strive to build scale amid the rollout of the new rules imposed on the industry. On Friday, July 3rd, 2015 a deal was struck between Aetna and Humana, under which Aetna will acquire all outstanding shares of Humana. While health experts and […]