Corporate Insight

 

Healthcare Monitor Trends & Highlights: Q2 2019

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we track reacted to the measles outbreak, made pharmacy and wellness updates and revamped key site areas over the last quarter. Specifically, some of the topics we cover include: Measles outbreaks Opioid epidemic Wellness focus Prescription and pharmacy updates Investment in […]

Cigna’s Celebrity Wellness Campaigns Make a Measurable Impact

Continuing its unique yet effective public-service-oriented outreach, Cigna recently announced an initiative surrounding wellbeing that features the star power of Queen Latifah, Nick Jonas and Ted Danson. The campaign, which encourages yearly check-ups and holistic health discussions, follows Cigna’s two-year TV Doctors of America campaign that featured the likes of “McDreamy,” Captain Hawkeye Pierce, Lisa […]

Healthcare Monitor Trends & Highlights: Q1 2019

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we track added new tools, made updates to existing website capabilities, focused on health and wellness programs and improved mobile capabilities over the last quarter. Specifically, some of the topics we cover include: Pharmacy and health system partnerships Responses to government […]

Healthcare Monitor Trends & Highlights: Q3 2018

In the third quarter of 2018, the insurers we track responded to national disasters and crises, revamped public sites, redesigned navigation elements and adjusted messaging platforms on member site portals. Specifically, some of the topics we cover include: Firm Responses to National Weather Disasters and Other Crises Site Revamps New Tools and Features Messaging Features […]

Healthcare Monitor Trends & Highlights: Q2 2018

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we track added new campaigns and programs, made small changes to tools and design, and focused on completing revamps of public and member sites as well as third-party platforms. Specifically, some of the topics we cover include: Campaigns, programs and announcements […]

Healthcare Monitor Trends & Highlights: Q1 2018

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we track added new tools, made updates to existing website capabilities, focused on health and wellness programs and improved mobile capabilities over the last quarter. Specifically, some of the topics we cover include: New desktop tools Member-centered updates Wellness and rewards […]

Healthcare Monitor Trends & Highlights: Q4 2017

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we follow communicated about open enrollment, updated digital capabilities and instituted functionality enhancements on mobile apps over the last quarter. Specifically, some of the topics we cover include: Open Enrollment Continued Natural Disaster and Crises Support Aetna and CVS Merger Design […]

Healthcare Monitor Trends & Highlights: Q1 2018

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we track added new tools, made updates to existing website capabilities, focused on health and wellness programs and improved mobile capabilities over the last quarter. Specifically, some of the topics we cover include: New desktop tools Member-centered updates Wellness and rewards […]

Healthcare Monitor Trends & Highlights: Q3 2017

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we follow covered recent natural disasters across the country, updated digital capabilities and instituted functionality enhancements on mobile apps over the last quarter. Specifically, some of the topics we cover include: Insurer Responses to Hurricanes Harvey and Irma Member Site Design […]

Healthcare Monitor Trends & Highlights: Q2 2017

In the first three months of 2017, the healthcare insurance industry experienced numerous disruptions and innovations, including blocked mergers, an attempt to repeal and replace the Affordable Care Act and the continued transition to a value-based care system. As the second quarter wraps up, we examine more recent changes impacting the industry, including firms’ coverage […]