Corporate Insight

 

How Can Large Insurers Leverage the Digital Channel to Better Serve their Members?

The health insurance industry is struggling to serve members through the increasingly important digital channel. Established insurance firms must do more to enhance members’ understanding of their plans, provide greater self-servicing capabilities, and strengthen their preventive and on-demand healthcare functionality. This report, Insurers Get a Digital Health Check: Understanding the Key Opportunities to Improve Health […]