Corporate Insight

 

Developing Modern, Simplified Health Plan Member Portals

Corporate Insight recently attended the eighth annual World Health Congress Health Plan Consumer Experience & Retention Summit. In the two days of excellent sessions on the ideas, solutions and challenges of engaging members, one in particular stood out. In his session, Steven Webster of Health New England spoke about the health plan’s modern simplification of […]

Member Engagement and a Customer-Centric Approach: A Brief of Healthcare Conferences

Corporate Insight recently attended AHIP’s Consumer Experience and Digital Health Forum: Engaging Today’s Health Care Consumer and the 19th Annual Greystone.Net Healthcare Internet Conference. Health insurance has not always been consumer focused thus both conferences brought together industry leaders and experts outside of the industry for sessions on the challenges of providing healthcare in an […]