Corporate Insight

CI Healthcare Blog

The Corporate Insight Blog provides our clients with current and upcoming digital trends, news, and insights across financial services, higher education and healthcare industries on variety of digital topics including mobile finance, social media, online financial platforms, user experience best practices and other hot-button tech issues.

Michelle Ammirati

Michelle is an Analyst for Healthcare Monitor at Corporate Insight.

Author's Posts

 

Healthcare Monitor Trends & Highlights: Q4 2017

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we follow communicated about open enrollment, updated digital capabilities and instituted functionality enhancements on mobile apps over the last quarter. Specifically, some of the topics we cover include: Open Enrollment Continued Natural Disaster and Crises Support Aetna and CVS Merger Design […]

Corporate Insight Attends Consumer Experience & Digital Health Forum

Picture a world where anyone could ask, “Alexa, does my health insurance cover hearing aids?” and end up booking an appointment with a nearby audiologist, accomplished through a quick conversation with the Amazon Echo. This is the future that Melissa Palladino, product strategy director at Healthx, envisions. At AHIP’s Consumer Experience & Digital Health Forum […]

Upcoming Conference: AHIP’s Consumer Experience and Digital Health Forum

From December 5-7, 2017, Corporate Insight will attend AHIP’s Consumer Experience and Digital Health Forum in Nashville, Tennessee. The three-day event will allow major health insurers, tech exhibitors and industry leaders to gather and exchange information within five educational categories: Next Generation Consumer Engagement and Branding Leveraging Data Analytics and Insights Technologies and Tools for […]

Healthcare Monitor Trends & Highlights: Q3 2017

In this edition of Healthcare Monitor Trends & Highlights, we review how the insurers we follow covered recent natural disasters across the country, updated digital capabilities and instituted functionality enhancements on mobile apps over the last quarter. Specifically, some of the topics we cover include: Insurer Responses to Hurricanes Harvey and Irma Member Site Design […]

Healthcare Monitor Trends & Highlights: Q2 2017

In the first three months of 2017, the healthcare insurance industry experienced numerous disruptions and innovations, including blocked mergers, an attempt to repeal and replace the Affordable Care Act and the continued transition to a value-based care system. As the second quarter wraps up, we examine more recent changes impacting the industry, including firms’ coverage […]

Introducing Oscar

Corporate Insight’s February Healthcare Monitor Report—Introducing Florida Blue and Oscar—featured a review of two insurance providers’ public and member sites that bring new perspectives to the Healthcare Monitor coverage group through their member experience designs, tools and other offerings. Oscar in particular represents the innovation and member-first approach that we expect from the future of […]

Introducing Florida Blue

Corporate Insight’s February Healthcare Monitor Report—Introducing Florida Blue and Oscar—featured a review of both insurance providers’ public and member websites. Both firms add new perspectives to the Healthcare Monitor coverage group through their tools and member experience designs. Florida Blue in particular contends with major insurers within our coverage group, and we look forward to […]

Healthcare Monitor Awards: BCBS of Illinois/Massachusetts, Cigna and Aetna Provide Superior Locators and Estimators

Healthcare Monitor is pleased to offer its first Monitor Awards recognizing health insurance plans’ excellence in online user experience. In this report, we offer an analysis of the state of the health insurance industry’s best digital resources and features by benchmarking industry leaders across six major aspects of digital member portals: Coverage and Benefits, Claims […]
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