Corporate Insight

CI Healthcare Blog

The Corporate Insight Blog provides our clients with current and upcoming digital trends, news, and insights across financial services, higher education and healthcare industries on variety of digital topics including mobile finance, social media, online financial platforms, user experience best practices and other hot-button tech issues.

Jose Santana

Jose is an Analyst for Healthcare Monitor at Corporate Insight.

Author's Posts


Developing Modern, Simplified Health Plan Member Portals

Corporate Insight recently attended the eighth annual World Health Congress Health Plan Consumer Experience & Retention Summit. In the two days of excellent sessions on the ideas, solutions and challenges of engaging members, one in particular stood out. In his session, Steven Webster of Health New England spoke about the health plan’s modern simplification of […]

Healthcare Trends & Highlights: Q3 2016

The healthcare industry experienced numerous disruptions and innovations in the last three months. This edition of our Healthcare Trends & Highlights report examines how health plans across our coverage group reacted to major industry changes and current events across the digital space. Select report topics include: M&A communications The Affordable Care Act 2017 Open Enrollment Zika virus […]

Whitepaper: Healthcare Monitor 2015 Year in Review

The healthcare insurance industry experienced numerous disruptors in 2015 including cyber-attacks, the Affordable Care Act ruling and numerous mergers and acquisitions. Partially in response to these happenings, Corporate Insight’s Healthcare Monitor coverage group reported a variety of changes to firms’ public and member sites, improving the way members manage and understand their health benefits. In […]

Member Engagement and a Customer-Centric Approach: A Brief of Healthcare Conferences

Corporate Insight recently attended AHIP’s Consumer Experience and Digital Health Forum: Engaging Today’s Health Care Consumer and the 19th Annual Greystone.Net Healthcare Internet Conference. Health insurance has not always been consumer focused thus both conferences brought together industry leaders and experts outside of the industry for sessions on the challenges of providing healthcare in an […]

Slide Deck: Responsive Design in the Healthcare Insurance Industry

Digital technologies represent a vital avenue through which healthcare firms showcase plans, educate consumers and integrate members. People are now using tablets and mobile devices more often than traditional desktop computers to access health information – providing firms with a challenge:  How do we provide the optimal user experience across digital channels? In our complimentary slide […]

Aetna Acquires Humana – What this could mean for the Online Services of their Members

Consolidation is sweeping through the healthcare industry as healthcare providers of all types strive to build scale amid the rollout of the new rules imposed on the industry.  On Friday, July 3rd, 2015 a deal was struck between Aetna and Humana, under which Aetna will acquire all outstanding shares of Humana. While health experts and […]

King vs. Burwell – Healthcare Firms React to Supreme Court Ruling

The Supreme Court’s recent decision to preserve the subsidies/premium tax credits for healthcare plans purchased on public exchanges, regardless of whether they are state-run or provided directly through, has sparked a frenzy of headlines across the industry. Healthcare insurers want to ensure that consumers understand the implications of the decision on their current and […]

Healthcare Firms Respond to Cyber Attacks

With cyber attacks making headlines across all sectors in 2014, perhaps few industries have as much to lose from a customer privacy perspective as health care, and at the end of January, Anthem became the first high profile victim of 2015. Hackers obtained data on tens of millions of current and former Anthem customers in […]
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