Corporate Insight

CI Healthcare Blog

The Corporate Insight Blog provides our clients with current and upcoming digital trends, news, and insights across financial services, higher education and healthcare industries on variety of digital topics including mobile finance, social media, online financial platforms, user experience best practices and other hot-button tech issues.

Erika Fazekas

Erika is a Senior Analyst for Asset Management Monitor - Investor and Asset Management Monitor - Advisor at Corporate Insight.

Author's Posts

 

Is Anybody Out There? Aetna’s Facebook Customer Service in Action

Social media has drastically enhanced the line of communication between consumers and corporations. The instantaneous nature of reaching out through Facebook has become commonplace, and many consumers have migrated away from calling toll-free lines or sending emails for rants, raves and inquiries. In order to meet communication trends, major healthcare providers such as Aetna have […]
Topics: Social Media